Return & Exchange Policy
We do not offer refunds. Only exchanges are accepted.
You have 7 days from the date you receive your order to request an exchange.
To be eligible, the item must be:
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In its original condition (unworn, unused)
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With tags attached and in its original packaging
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Accompanied by a receipt or proof of purchase
Please email us at info@shopsawsa.com to initiate the process.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us immediately. We’ll evaluate the issue and make it right.
Non-Returnable Items
We do not accept exchanges for:
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Sale items
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Gift cards
How Exchanges Work
To exchange an item, return it as instructed. Once approved, you can place a new order for the item you want.